Setting up and managing organisations

Create organisation accounts for teams, assign admins, add members, and set organisation-level subscription tiers.

Navigate to Admin > Organisations

From the Admin panel, click "Organisations" in the sidebar. This page lists all existing organisations and a button to create a new one.

Create a new organisation

Click "New Organisation". Enter the organisation name and optionally a billing email address. Click "Create". The organisation is created with a Studio tier by default — you can change this in the next step.

Assign an organisation admin

Once the org is created, open its detail page and click "Add Member". Search for a user by email address and select the role "Org Admin". The org admin can manage members and settings from within the app without needing a platform admin account.

Add members to the organisation

Click "Add Member" again to add additional users. Select the "Member" role for standard users. Members share the organisation's transcript quota but have separate workspaces — they cannot see each other's transcripts unless explicitly shared.

Set the organisation tier

On the organisation detail page, use the "Subscription Tier" dropdown to assign the org's plan (Starter, Pro, Studio, or Enterprise). The tier applies to all members of the organisation. Individual members' personal plan tiers are overridden by the org tier while they are active members.